Welcome to Laura Jayne Interiors ABN 17 010 592 519 (Laura Jayne Interiors, I, or me), and this document is my Privacy Policy.

I think it is important to show you what info I collect, what I will and won’t do with your personal info, as well as how I collect, store, and handle personal info.

You accept this Privacy Policy when you access my Sites

You accept this Privacy Policy by:

• accessing my Sites (including my website laurajayneinteriors.com, my presence on third-party applications as well as social media platforms),

• sending me information (such as an email or enquiry form message), and

• buying products & services from me.

Once accepted, the terms in this Privacy Policy apply to your personal information that I hold or collect in future.

Collecting & using your information

1. What kind of personal information do I collect?

When I collect personal info, I do so in line with this Privacy Policy. You don’t have to give me your personal info, but if you don’t, I might not be able to provide you my various services or you might not be able to access certain Site features.

Examples I can’t contact you if I don’t have your contact details or I can’t suggest local stores or understand your local area if I don’t know your suburb / general location.

Depending on how I interact with you, I might collect some or all of the following information:

• Contact: Name, age, email address, date of birth, address, phone number, ID card

• Social: Gender, social media platform details, associated accounts like Google and info you give me through them; images of you; your preferences and opinions;

• Device: Device type, IP address, browser type, operating system, location, and network information

• Actions: How you interact with my Site, browser session & geo-location data, search queries & browsing behaviour & search history, details of enquiries you make about my products or services

• Financial: Purchase history, payment method, products purchased, bank account details

• Content: Contents of communications, stored documents & media

• Location: Delivery address, electronic signature geo-tag location, publicly available check in data

2. Why do I collect, hold, use, and disclose your personal information?

Depending on how I interact with you, I may use your information for the following purposes:

• To deliver my interior styling services to you,

• To communicate with you, to market products and services to you, to tell you important service updates,

• To verify identity or address and delivery information,

• To provide Site functionality,

• To take payment and to give refunds,

• For internal record keeping, invoicing, and billing,

• For analytics, market research and business development, including to operate and improve my Site,

• For marketing, to send you promotional info about me and my products and services and information about third parties I think you might be interested in,

• To comply with my legal obligations or to resolve disputes,

• To consider your application to join my team.

3. Opting out: Changing your preferences

You can opt out of marketing communications at any time by clicking on the link in my communications to unsubscribe.

Storing information

4. Store

How do I store & secure this information?

To help prevent unauthorised access or disclosure, I have general physical, electronic & management processes to securely store personal info & protect it from misuse, loss, unauthorised access, modification & disclosure.

• Whilst I take measures to safeguard against unauthorised disclosures, I can’t assure you the personal info I collect won’t be disclosed in a way that is inconsistent with this Privacy Policy.

• I do not guarantee the security of any info transmitted to or by me over the Internet.

Sharing information

5. Sharing

Who do I share your personal information with?

Depending on how I interact with you, I may share your information with the following organisations:

• Our service providers, such as IT service providers, data storage, web-hosting and server providers, debt collectors, problem-solving providers, advisors and payment systems operators,

• Our existing or potential agents or business partners, sponsors, or promoters of competitions I run,

• Anyone I transfer my business or assets to,

• Credit reporting agencies, courts, or authorities if you do not pay for my goods or services,

• Authorised law enforcement agencies who follow the legally required processes, or in connection with any actual or prospective legal proceedings, or to establish, exercise or defend my legal rights,

• Third parties, including agents or sub-contractors, who help me in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of Australia,

• Third parties to collect and process data, such as Google Analytics or other relevant businesses, including those that store data outside Australia.

6. Disclosure outside Australia

Suppliers

Some suppliers I use to provide you services are located outside Australia. I may disclose your personal info outside Australia. Overseas third parties might not be governed by the Privacy Act and might not comply with the Australian Privacy Principles. So if those parties breach the Privacy Principles, you aren’t protected by the Privacy Act.

• By giving me your personal info, you consent to me disclosing it outside Australia and acknowledge I am not required to ensure overseas recipients manage your personal info in line with AU Privacy Law.

Transfers to offshore locations

Offshore locations may include:

• Information may be stored, processed in or transferred: Australia

• Company offices: Australia

• Hosting facilities for my Site: Australia, USA

• Employees: Australia

• Suppliers: Australia

Other details

7. 🍪 Cookies: Do I use cookies?

Yes, I may use cookies on my Site from time to time.

• Cookies are small text files placed in your computer's browser to store your preferences.

• On their own, cookies do not tell me personal info however, they let others like Google and Facebook, push my adverts to appear on your social media and online media as part of my marketing.

• If you give me personal info, I may link this to the data stored in the cookie.

8. 🚨 Web beacons: Do I use web beacons?

Yes, I may use web beacons on my Site from time to time.

• Web beacons are small pieces of code placed in a web page or email to monitor behaviour of site visitors and email recipients.

• I may also use Google Analytics to collect and process data. For more details on how Google uses data when you use third party websites or apps, please search Google’s site.

9. Links to other websites

Our Sites have links to other websites & applications that I don’t control. I cannot and do not protect personal info you share with those other websites. Check those other websites for details of their privacy policies.

10. Changes

I will change this Policy if I change the way I manage your personal info changes or privacy laws change. When I do, I put the updated policy on my Site.

11. Complaints and questions

Let me know if you have questions or concerns about how I use your personal info or the way I try to explain how I manage your info.

• You are responsible for the accuracy of information you decide to give me.

• If the info I hold about you is incomplete, irrelevant, or incorrect, please let me know so I can fix it.

• I know I won’t always get things perfect, so I appreciate your feedback to improve.

• For more info on Australian privacy law, visit oaic.gov.au.

For questions or notices, please contact me via email laura@laurajayneinteriors.com | Policy Last updated Nov 2023